Allergy Assist

• Weaning advice, we can even offer a video weaning appointment so we can be there to support you whilst you try a new food with your baby
• Asthma management
• Eczema care, from mild/moderate eczema through to severe/difficult, we can support through daily care, and manage flares
• Prescribing of adrenaline (both autoinjector and EurNeffi devices) and virtual training on how to use.
• Pre-appointment prep for you and/or your child, what to expect at your next face to face review with your allergy doctor.
• Review of clinic letter together including explanation of results and further discussion of treatment options offered.
• Management of hayfever or house dust mite allergy
• Accidental allergic reaction debrief
• Support with starting school, travelling, eating out with allergies
• Advice on immunotherapy dosing (both for food immunotherapy, and immunotherapy treatment for dust/pollen allergy)

Yes. The service is open to all patients of the Allergy Centre of Excellence and to any patient under the care of Professor Gideon Lack, Professor Adam Fox, or Professor George Du Toit.

Absolutely. If you are not already known to any of our team, simply book a virtual or face-to-face appointment with any of the clinics listed below. Once you have been seen by the clinic, you will be eligible to sign up for Allergy Assist.

• Professor Adam Fox’s clinic: info@allergylondon.com
• Professor Gideon Lack’s clinic: admin@londonallergy.com
• Professor George Du Toit’s clinic: office@londonallergyconsultants.com

Even though consultations take place via video, telephone, or instant messaging, our team includes qualified nurse prescribers who can safely prescribe medication if it’s needed.

Prescriptions can be dispensed from our in-house pharmacy at 10 Duchess Street and delivered straight to your home for convenience. Please note that the cost of medication is not included in your monthly subscription and will be billed separately.

We can also communicate with your GP or other external healthcare providers to ensure they are kept informed of any changes to your child’s medication, maintaining continuity of care and peace of mind.

Of course, please feel free to email allergyassist.ace@oit.clinic and we can arrange a time for one of the team to give you a call.

Our virtual groups take place online in a supportive, small-group setting of no more than 20 attendees. Each session is facilitated and organised by our psychologist, Dr Karen Murphy.

Every session focuses on a different topic, combining elements of a workshop with the benefits of a peer support group. This format allows you to learn practical skills while also connecting with other families facing similar challenges.

To make it as convenient as possible, Allergy Assist members can choose from both daytime and evening session times, allowing you to book the option that best fits your schedule.

To enhance and support your child’s care, the app provides a dedicated library of expert-created educational resources. All materials are free to access and designed to make managing allergic conditions easier and more understandable.

For instance, if your child is prescribed a nasal spray, you can watch our simple, step-by-step video demonstrating exactly how to use it.

Our resource library includes 25 clinically reviewed information leaflets and 17 instructional and educational videos. Every leaflet and video has been written and produced by our team, ensuring the information is accurate, trustworthy, and easy to digest—whenever you need it.